Terms and Conditions
Your privacy is important to us
We will never give, sell, or rent, any information about you or your order to any company or individual. Shippers (such as Canada Post) are given only the data they need to deliver your order.
We encrypt your information
Your credit card number, name and address are encrypted. If you are paying by credit card, the charges on your credit card statement will read "Taol" and not The Art of Loving.
We package products discreetly
All shipments are discreetly packaged in plain brown boxes, padded envelopes, or shipper-supplied packaging. Our return address appears as "Taol" and not The Art of Loving. Nothing on the packaging identifies the nature of the contents. For shipments to the U.S., the required customs sticker identifies the contents as "toys" or “lotions”.
How we contact you
We do not create or send unsolicited phone calls or email.
Emails are automatically sent to confirm your order, notify you about backorders, and supply you with the tracking number for your shipment.
We contact customers by phone only when there is a question about or problem with an order.
We periodically send email newsletters, which you will receive only if you subscribe either on our site or during the check-out process. You may subscribe or unsubscribe at any time.
We welcome all feedback from our community, including sex tips, product reviews, or any other written material. We pledge to keep that information anonymous, unless you request otherwise. To receive any prizes, the winner will need to supply us with a real name and mailing address, which will be used only for shipping purposes and never published without consent.
MORE TERMS AND CONDITIONS
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
While we make every attempt to rightfully represent real inventory numbers on the site, merchandise availability is not guaranteed. If merchandise becomes unavailable while your order is being processed, we will notify you of this by sending you an email.
All products shown on the site are also available at our Vancouver location at 1819 West Fifth Ave. All prices are shown on the site in Canadian Dollars. Keep in mind that colours may vary slightly depending on your monitor. We will not be offering refunds or store credits due to colour misinterpretation. If you have any questions about product specifications please email us prior to ordering at firstname.lastname@example.org
The Art of Loving does not grant any price adjustments for merchandise that goes on sale any time after purchase has been completed.
Pricing and Payment
All prices listed are in Canadian dollars. You can calculate exchange rates before purchasing items here: http://www.x-rates.com/ . The precise rate you will pay is decided by the bank that has issued your credit card, but it will likely be very close to the current exchange rate.
All of the products listed are accurate to the best of our knowledge. In the rare occurrence that a price is listed incorrectly, we reserve the right to change the prices on the website at any time without any prior notice and to cancel any orders due to incorrect pricing within the site.
The Art of Loving accepts Visa, Mastercard, and PayPal. The transaction will be charged to your credit card only after we have verified your card details, received credit authorization, confirmed stock availability, and your order is ready to be shipped.
Sales Tax & Duties
All Ontario residents will have 13% HST added to their order. BC residents will pay 12% HST. All other provinces pay their GST or HST rate.
U.S. customers will not have Canadian sales tax added to their order, however customers are responsible for their own local sales tax, if applicable.
International customers will not have Canadian sales tax added to their order, however they will be responsible for all import duties and taxes levied by their respective countries.
This site and the materials and products in this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, The Art of Loving disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. The Art of Loving does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. The Art of Loving does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or the above limitations may not apply to you.
Terms Termination or Modification
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. The Art of Loving reserves the right to alter or update these terms without notice at any time for any reason.
You agree to indemnify, defend, and hold harmless The Art of Loving its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including any legal fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, we may choose various third-party websites to link to from its own site. However, even if the third party is affiliated with The Art of Loving, The Art of Loving has no control over these linked sites, all of which have separate privacy and data collection independent of The Art of Loving. The Art of Loving has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such web sites. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, The Art of Loving seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).